Launch and Support Specialist-006JJ
Description
Technology Pipeline solution (TPS), within the Monsanto IT framework provides cutting edge research software solutions focused at breeding and biotechnology. At TPS we support enterprise-level software that need people involved in very domain intensive roles and require deep understanding of various concepts in breeding, biotechnology and data base applications along with analytical capabilites.
Job responsibilities:
1. Understands R&D workflows, Application workflows and relates IT applications to pipeline workflows
2. Understands and ability to learn Data base structures, writing SQL scripts for issue resolution
3. Responsible for software deployment, training, user adoption, user support, troubleshooting, issue tracking and software documentation.
4. Day to day interaction with Global teams, and working closely with IT teams for better solutions in a collaborative function
5. Ability to understand TPS organization as well as processes in Launch and Support team, and create operational efficiency
6. Build the networking with users and identify the business specific needs and has liaison responsibilities with each application's software project team in delivering the customer needs in time and with quality.
Qualifications
- M.Sc in Agriculture or Agricultural Biotechnology or Plant genetics and Breeding, or Lifesciences, preferable with 2-3 years of research experience. Ph. D is desirable.
- Experience with programming skills, development/training or extensive use of research software applications, knowledge of SQL and databases are very desirable for this role.
Work Experience/ Skillset
- 2+ years of Breeding/Research experience
- Work experience with scientific data bases/ statistical analysis of data or managing scientific information
- Strong oral and written communication skills, collaboration and networking skills across scientific and international teams, self motivated, strong team player
- Proficiency with MS office suite and working knowledge with automation tools
- Desirable to have Project Management skills
Job: Information Technology
Primary Location: Asia Pacific-India-Karnataka-Bangalore
Organization: India Row Crops_51014087
